Operations Manager

Job Location: 
Williamsport, MD

As the Operations Manager, your primary responsibility is to oversee the terminal’s efficiencies in dispatch, customer service, driver hiring and retention and Standard Operating Procedures.


Essential Functions:

Coordination of daily dispatch function to include, scheduling, tank cleaning, trailer utilization and service performance. This would also include reviewing and approving Tank Washes daily

Review and keep up to date all customer contracts for adequate fuel surcharges, rates on line haul and tank wash charges

Ensure all Standard Operating Procedures are being met for all Operations Support functions

Ensure all orders are being entered timely and accurately, assets are assigned prior to the beginning of the movement, loads are dispatched via QUALCOMM and macros are completed to ensure accurate billing

Overall driver management, safety performance, and hiring and retention

Ensure all equipment is in compliance (both PM and Annual Inspections)

Perform miscellaneous duties as assigned 


Knowledge/ Skills/ Abilities (Competencies)

Understanding of operational procedures of bulk truck terminal

Basic computer knowledge

Leadership abilities

Strong written and verbal communication skills

Strong organizational and time management skills


Position Type/Expected Hours of Work:

 This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.

Recruiter Name: 
Dustin Kollman
Recruiter Phone: 
(262) 886-8000 ext. 214

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