Quality Engineer

Manufacturing & Engineering
Job Location: 
Cleveland, OH

Position Purpose:

Ensure customer satisfaction through compliance of internal and external customer imposed quality control requirements. Develop and implement improvements to product/process quality and quality systems. Reduce costs of quality by eliminating or reducing opportunities for errors in contract review, quality planning, documentation & reporting, first piece, interim & final inspection, and calibration activities.


Essential Duties:

Customer Satisfaction.
Understand and follow quality system requirements.
Review and understand customer requirements.
Review and approve as appropriate those customer ECN’s and/or Standards received by and ensure the changes are well documented and filed as needed.
Provide required quality input during APQP and Contract Review meetings. Ensure that all customer requirements are understood and that is capable of meeting those contract requirements before acknowledgement is sent to the customer.
Develop and document product quality plans including product purchase requirements & quality codes in accordance with customer/regulatory specifications and/or contract requirements.
Document SPC requirements where required, or as needed to support quality efforts.
Monitor and report the level of adherence to customer quality requirements for assigned products/projects.
Develop quality control objectives, monitor trends, and show progress to their achievement.
Develop quality control information systems that improve efficiencies.
Document PPAP, Control Plan, FMEA, and Gage R & R as required.
Develop Inspection Plan Documents (IPD’s) that provide a basis for making quality decisions in accordance with customer requirements and procedures for use by QA/QC Inspectors.
Identify approved gaging and measurement techniques.
Specify measurement equipment and approve/improve gaging methods.
Develop, implement, and maintain computerized data collection systems.
Provide quality costing information and analysis to monitor quality and identify unfavorable trends.
Submit quality reports and corrective/preventive actions to management as appropriate. Include weekly and monthly reports.
Review quality defects occurring in production. Form teams in order to investigate root cause analysis and implementation of corrective actions using the 8D method.
Develop quality control standards to reduce nonconformities.
Review certifications for compliance to quality requirements and authorize when approved.
Complete quality reports, customer returned product, or part failure analysis in 24 hours, and lead teams to implement Corrective Actions.
Train inspectors/operators on proper use of inspection equipment, product inspection techniques, system software, quality system procedures, and work instructions.
Monitor performance of subordinates in Quality Department. Train and develop subordinates as needed.
Provide technical support and training support to all staff, as assigned.
Maintain, improve, and promote Quality Management System and product quality.
Participate in continuous improvement activities such as; KAIZEN BLITZ, internal audits, dock audits.
Assist management in the resolution of quality related problems.



Recruiter Name: 
Courtney Kollman
Recruiter Phone: 
(262) 886-8000 ext. 210

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