Service Engineer

Category: 
Manufacturing & Engineering
Job Location: 
Madison, WI

We're currently looking to identify a Service professional to fill the role of a Service Engineer.  My client designs and manufactures the strongest and most compact Neutron Generators in the World and due to growth is looking to add a pivotal piece to their continued success. In this role your primary focus will be to develop field service requirements that are input to the design and engineering of my clients systems, including neutron generators, radiography systems, and ion implanters. 

 

Duties and Responsibilities:

Develop service requirements to be used for detailed product design and show the traceability of those designs back to the service requirements.
Participate in design reviews representing the customer and serviceability point of views.
Provide leadership for a multidisciplinary design input to all areas of product development, debugging and testing for reliability, manufacturability and serviceability.
Develop troubleshooting and break-fix routines for electro-mechanical systems, including high voltage power supplies, ion sources, accelerators, and automated control systems.
Develop the listing of Field Replaceable Units (FPUs) for products and projects
Guide development of system verification and validation test plans for serviceability.
Provide technical support for escalated service actions.
Contribute technical best practices for service maintenance and repair.
Contribute in developing service costs information and inventory requirements.
Provide input to Marketing and sales for customer quotations in terms of service programs and contracts.

 

Qualifications:

BS in a related Engineering discipline is required, MS is preferred
5 - 10 years of experience in Service, Electrical, Mechanical, Controls, or Systems Engineering.
Experience in developing and supporting an international service capability
Experience with high reliability systems design is preferred
Strong technical skills with high voltage, ECR ion sources, and automated controls are preferred
Experience in design for serviceability.

Recruiter Name: 
Juan Garcia
Recruiter Phone: 
(262) 886-8000 ext. 261

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